This book presents interdisciplinary research in software engineering with applications for the social sector. The author focuses on software applications that are used for social good and that serve the needs of society. The author aims to bridge the knowledge gap between requirement engineers, industry, and users in order to help identify a diverse range of needs in the social sector (taking into account user crowd diversity in terms of technological competencies, geography, demographics, and behavioral and psychographic aspects). The book provides rigorous empirical studies and validates solutions that serve as a guide to the software engineering community, researchers, graduate students, and teachers.Provides interdisciplinary research in software engineering and the needs of the social sector, helping to increase success rates of society focused startups and applicationsIdeal for social entrepreneurs who can use the book for doing customer development with diverse usersEstablishes a new research line of social sector requirement engineering, taking into account user age, language, ability, and access

Varun Gupta received his Ph.D.& Master of Technology (By Research) in Computer Science& Engineering from Uttarakhand Technical University and Bachelor of Technology (Hons) from Himachal Pradesh University respectively. He also holds an MBA (General) from Pondicherry University (A Central University). Dr. Varun Gupta worked as Postdoctoral Researcher with Universidade da Beira Interior, Portugal till April 2021. He is also Visiting Scientist, School of Business, FHNW University of Applied Sciences and Arts Northwestern Switzerland. He was Honorary Research Fellow of the University of Salford, Manchester, United Kingdom (2018 to 2021). Dr. Gupta is an Associate Editor of IEEE Access (IEEE), SCIE Indexed with 4.098 impact factor; PEERJ Computer Science, SCIE Indexed with 3.09 impact factor, the International Journal of Computer Aided Engineering and Technology (Inderscience Publishers), Scopus indexed; IEEE Software Blog; and Journal of Cases on Information Technology (JCIT) (IGI Global), Indexed by Emerging Sources Citation Index (ESCI) and SCOPUS; and a former Editorial Team Member of the British Journal of Educational Technology (BJET) (Wiley), SCIE Indexed with 2.729 impact factor. He had been a Guest Editor of many Special Issues published/ongoing with leading international journals and an Editor of many edited books to be published by IGI Global and Taylor& Francis (CRC Press). He has organized many special sessions with Scopus Indexed International Conferences worldwide, proceedings of which were published by Springer, IEEE, and Elsevier. He is serving as a Reviewer for IEEE Transactions on Emerging Topics in Computational Intelligence. His area of interest is Evidence based Software Engineering, Evolutionary Software Engineering (focusing on Requirement management), Business Model Innovation and Innovation Management.

Chapter 1. Introduction.- Chapter 2. Towards Gamification and Crowdsourcing in Social Sector Requirement Engineering.- Chapter 3. Requirement Engineering Challenges for Social Sector Software Development: Insights from Multiple Case studies.- Chapter 4. Social Sector Requirement Engineering Process using Customer Journeys.- Chapter 5. Implications for Social Innovation stakeholders.